+1-970-794-o1o9 aol gold toll free phone number

 

Why Do People Call AOL Customer Support?

People call AOL for a range of reasons, including:

  • Help setting up new accounts
  • Help with changing or canceling accounts
  • Addressing billing issues
  • Reporting fraud or abuse
  • Technical support and troubleshooting

Best Practices for Calling AOL Customer Service

There are several things that you can to ensure that your call to AOL goes well and that you achieve a quick resolution to your issue:

Before calling, make sure you have the right number. AOL still provides Netscape support and there is a different number for these accounts. In addition, there are other numbers for Spanish language and TTY (hearing impaired services) support.

Call during support hours. Technical support is 24/7 for paid subscribers. Other requests are handled during different days and times.

Have documentation relevantt to your case handy. If you are calling about a technical issue, be in front of your computer or have your device handy so that you can troubleshoot along with the representative. If you are calling about a billing issue, have your statements or invoices nearby.

Have a way of taking notes during your call. These can come in handy if you have to escalate your case.

 

 

 

Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. +1-970-794-0109


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